Merchant Onboarding Process

This page gives you an overview of the Decentro's merchant onboarding requirement on its payments stack.

Overview

Decentro as a Payment Aggregator license holder needs to collect documents from the merchants who intend to use its platform to collect funds from payers and settle the same to the beneficiary/ies bank accounts.

Please note that the list of documents asked by Decentro are required for all the products availed by the platform/ merchant under the PA stack spanning UPI collections, ENACH, UPI Autopay and Virtual Account based collections.

Note: The documents asked by Decentro as part of the onboarding formalities are as per RBI's master directions of KYC as well as any bank or usecase specific requirement.

Please reach out to your Decentro POC (Business/Customer Success) for any queries or clarifications.

Onboarding Process

Below is the onboarding process followed by Decentro for the platform to be onboarded on the production environment.

  • The platform closes the commercials and busienss formalities with Decentro's business team.
  • Decentro's onboarding team shares the link to a form for the merchant to be onboarded.
  • The platform submits the documents as per the onboarding policy.
  • Decentro reviews the documents for accuracy and verifies the same at its end.
  • Decentro reaches out to the platform in case of any queries before completing the onboarding.
  • Decentro shares the credentials for APIs as well as dashboard if onboarding is completed.

Note: There are some products that require additional onboarding like ENACH. Decentro reaches out to the platform for collecting the same once the common onboarding is completed. Decentro might reach out to the POC/s from the platform's side in case of any clarifications for specific usecases.

Document List

Below is the list of documents by entity type.

Companies

Below is the list of documents required for the below type of entities.

  • Public Limited Company
  • Private Limited Company
Document TypeAccepted Documents
Business Proof of IdentityBusiness PAN
Business Proof of AddressGST Registration Certificate
Business Proof of IncorporationMOA & AOA
Proof of AuthorizationCertificate of Incorporation authorizing the individual to sign the agreement
Entity's Bank Account DetailsOne of the: Cancelled Cheque, Bank Statement
Director/ Authorized Signatory Proof of IdentityPAN Card of all the directors & authorized signatory
Director/ Authorized Signatory Proof of AddressOne of One of the documents of all the directors & authorized signatory: Aadhaar, Driving License, Voter's ID

Partnerships

Below is the list of documents required for the below type of entities.

  • Limited Liability Partnership (LLP)
  • Partnership
Document TypeAccepted Documents
Business Proof of IdentityBusiness PAN
Business Proof of AddressGST Registration Certificate
Business Proof of IncorporationPartnership Deed
Proof of AuthorizationPartnership Deed authorizing the individual to sign the agreement
Entity's Bank Account DetailsOne of the documents: Cancelled Cheque, Bank Statement
Director/ Authorized Signatory Proof of IdentityPAN Card of all the partners & authorized signatory
Director/ Authorized Signatory Proof of AddressOne of the documents of all the partners & authorized signatory: Aadhaar, Driving License, Voter's ID

Other Entities

Below is the list of documents required for the below type of entities.

  • Trusts
  • Association
  • Societies
  • Clubs
Document TypeAccepted Documents
Business Proof of IdentityBusiness PAN
Business Proof of AddressGST Registration Certificate, if available
Business Proof of IncorporationPartnership Deed
Proof of AuthorizationDeed authorizing the individual to sign the agreement
Entity's Bank Account DetailsOne of the documents: Cancelled Cheque, Bank Statement
Promoter/ Authorized Signatory Proof of IdentityPAN Card of all the promoters & authorized signatory
Promoter/ Authorized Signatory Proof of AddressOne of the documents of all the partners & authorized signatories: Aadhaar, Driving License, Voter's ID

Non-entities

Below is the list of documents required for the below type of entities.

  • Sole Proprietorship
  • Individuals
Document TypeAccepted Documents
Business Proof of IdentityBusiness PAN
Business Proof of AddressGST Registration Certificate/ Udhyam/ Udyog Aadhaar
Bank Account DetailsOne of Cancelled Cheque, Bank Statement
Individual's Proof of IdentityPAN of the proprietor/individual
Individual's Proof of AddressOne of the documents of proprietor/individual: Aadhaar, Driving License, Voter's ID