Merchant Onboarding Process
This page gives you an overview of the Decentro's merchant onboarding requirement on its payments stack.
Overview
Decentro as a Payment Aggregator license holder needs to collect documents from the merchants who intend to use its platform to collect funds from payers and settle the same to the beneficiary/ies bank accounts.
Please note that the list of documents asked by Decentro are required for all the products availed by the platform/ merchant under the PA stack spanning UPI collections, ENACH, UPI Autopay and Virtual Account based collections.
Note: The documents asked by Decentro as part of the onboarding formalities are as per RBI's master directions of KYC as well as any bank or usecase specific requirement.
Please reach out to your Decentro POC (Business/Customer Success) for any queries or clarifications.
Onboarding Process
Below is the onboarding process followed by Decentro for the platform to be onboarded on the production environment.
- The platform closes the commercials and busienss formalities with Decentro's business team.
- Decentro's onboarding team shares the link to a form for the merchant to be onboarded.
- The platform submits the documents as per the onboarding policy.
- Decentro reviews the documents for accuracy and verifies the same at its end.
- Decentro reaches out to the platform in case of any queries before completing the onboarding.
- Decentro shares the credentials for APIs as well as dashboard if onboarding is completed.
Note: There are some products that require additional onboarding like ENACH. Decentro reaches out to the platform for collecting the same once the common onboarding is completed. Decentro might reach out to the POC/s from the platform's side in case of any clarifications for specific usecases.
Document List
Below is the list of documents by entity type.
Companies
Below is the list of documents required for the below type of entities.
- Public Limited Company
- Private Limited Company
Document Type | Accepted Documents |
---|---|
Business Proof of Identity | Business PAN |
Business Proof of Address | GST Registration Certificate |
Business Proof of Incorporation | MOA & AOA |
Proof of Authorization | Certificate of Incorporation authorizing the individual to sign the agreement |
Entity's Bank Account Details | One of the: Cancelled Cheque, Bank Statement |
Director/ Authorized Signatory Proof of Identity | PAN Card of all the directors & authorized signatory |
Director/ Authorized Signatory Proof of Address | One of One of the documents of all the directors & authorized signatory: Aadhaar, Driving License, Voter's ID |
Partnerships
Below is the list of documents required for the below type of entities.
- Limited Liability Partnership (LLP)
- Partnership
Document Type | Accepted Documents |
---|---|
Business Proof of Identity | Business PAN |
Business Proof of Address | GST Registration Certificate |
Business Proof of Incorporation | Partnership Deed |
Proof of Authorization | Partnership Deed authorizing the individual to sign the agreement |
Entity's Bank Account Details | One of the documents: Cancelled Cheque, Bank Statement |
Director/ Authorized Signatory Proof of Identity | PAN Card of all the partners & authorized signatory |
Director/ Authorized Signatory Proof of Address | One of the documents of all the partners & authorized signatory: Aadhaar, Driving License, Voter's ID |
Other Entities
Below is the list of documents required for the below type of entities.
- Trusts
- Association
- Societies
- Clubs
Document Type | Accepted Documents |
---|---|
Business Proof of Identity | Business PAN |
Business Proof of Address | GST Registration Certificate, if available |
Business Proof of Incorporation | Partnership Deed |
Proof of Authorization | Deed authorizing the individual to sign the agreement |
Entity's Bank Account Details | One of the documents: Cancelled Cheque, Bank Statement |
Promoter/ Authorized Signatory Proof of Identity | PAN Card of all the promoters & authorized signatory |
Promoter/ Authorized Signatory Proof of Address | One of the documents of all the partners & authorized signatories: Aadhaar, Driving License, Voter's ID |
Non-entities
Below is the list of documents required for the below type of entities.
- Sole Proprietorship
- Individuals
Document Type | Accepted Documents |
---|---|
Business Proof of Identity | Business PAN |
Business Proof of Address | GST Registration Certificate/ Udhyam/ Udyog Aadhaar |
Bank Account Details | One of Cancelled Cheque, Bank Statement |
Individual's Proof of Identity | PAN of the proprietor/individual |
Individual's Proof of Address | One of the documents of proprietor/individual: Aadhaar, Driving License, Voter's ID |
Updated 6 months ago