Collections Response keys

Overview

Create Payment Link

Below are the response keys propagated by Decentro in the Generate UPI Payment Link API.

Response key	Scenario
error_provider_error	An unexpected response was obtained from the provider service.
error_empty_module_secret	An empty module secret was passed.
error_no_subscription_found	The company has not subscribed to this module.
error_unauthorized_module	Authentication failed for this module.
error_module_access_expired	The module subscription has expired.
error_module_credits_exhausted	Module credits are exhausted for the company.
error_decentro_error	Something wrong happened at the Decentro level.
unauthorized_provider	The Provider is not authorized for the company.
success_payment_link_created	The payment link was created successfully.
error_invalid_reference_id	The reference id passed is not of type string.
error_duplicate_reference_id	A duplicate request reference id is passed.
error_invalid_account_number	The account passed does not match the underlying provider.
error_malformed_request	A malformed JSON request was passed.
error_amount_not_parsable	The amount is not a valid positive value.
error_exceeded_decimal_in_amount	More than 2 decimals were passed in amount.
error_amount_type_invalid	Amount type other than a positive integer is passed.
error_unsanitized_values	Invalid characters, such as. @ # $ % ^ & * ! ; : ' " ~ ` ? = + ) ( were passed.
error_invalid_purpose_message_length	Long purpose length was passed.
error_invalid_purpose_message	The purpose message passed is not in string format.
error_invalid_generate_QR_value	Generate QR value is passed other than 0 or 1.
error_expiry_is_not_positive	Expiry time passed is less than 0.
error_expiry_exceeded_max_expiry_days	Expiry time passed is more than 45 days.
error_invalid_expiry_value	Expiry time passed is not of the type positive integer.
error_invalid_generate_uri_value	Generate uri value is passed other than 0 or 1.
error_empty_payee_account	An empty payee account was passed.
error_invalid_reference_id	The request reference id passed is not a string.
error_empty_reference_id	An empty reference_id was passed.
error_empty_amount	An empty amount was passed.
error_empty_purpose_message	An empty purpose message was passed.
error_invalid_custom_QR_value	Custom QR value is passed other than 0 or 1.
error_QR_not_generated	An error occurred while creating a dynamic QR.
error_empty_generate_QR	An empty generate QR was passed.

Check Payment Status

Below are the response keys propagated by Decentro in the Check Payment Status API.

Response key	Scenario
success_transaction_status_successful	UPI Transaction Status is successful.
error_no_transaction_found	This transaction was not found in our system. If there was any debit, it would have already been reversed. Please retry the corresponding initiate payment transaction.
success_transaction_status_pending	UPI Transaction Status is successful pending.
success_transaction_status_failure	UPI Transaction Status is successful failure.
success_transaction_status_expired	UPI Transaction Status is successful expired.
error_invalid_provider	Given transaction does not belong to the original provider.
error_provider_error	Error occurred while fetching transaction status from provider.
error_api_access_error	Error occurred while accessing the API.
error_authentication_request	Error occurred while authenticating the request.
error_unauthorized_request	Error occurred because request is unauthorized .
error_plan_not_configured	Error occurred because plan is not configured.
error_plan_not_found	Error occurred because plan is not found.
error_duplicate_transaction	Duplicate transaction found in the system.

Refund

Below are the response keys propagated by Decentro in the Issue UPI Refund API.

Response keys	Scenarios
success_refund_status_pending	Transaction refund request processed successfully.
error_invalid_reference_id	Reference URL is not of type string.
error_duplicate_reference_id	Duplicate Request Reference ID.
error_malformed_request	Malformed request detected.
error_unsanitized_values	Unsanitized values detected for key(s): purpose_message. Kindly sanitize the corresponding values by removing special characters such as . @ # $ % ^ & * ! ; : ' " ~ ` ? = + ) ( and retry.
error_invalid_purpose_message_length	Length of Purpose Message cannot be greater than X.
error_invalid_purpose_message	Purpose Message is not of type string. Hint : purpose_message (string).
error_missing_reference_id	Request reference id cannot be null or empty. Hint: reference_id (string).
error_missing_purpose_message	Purpose Message cannot be null or empty. Hint : purpose_message (string).
error_invalid_credentials	Invalid authentication credentials.
error_missing_credentials	No API key found in request.
error_invalid_client_credentials	Authentication failed. Please use valid Client ID and Client Secret.
error_empty_client_secret	Client Secret cannot be empty. Hint: client_secret (string).
error_unauthorized_module	Authentication failed for accessing the module.
error_empty_module_secret	Module Secret cannot be empty. Hint: module_secret (string).
error_company/account_disabled	UPI Credit transactions are disabled for the company/account.
error_no_transaction_found	No such transaction found at our end. Please check the values and retry.
error_no_transaction_identifier_found	Any one value should be present out of `transaction_id`, `original_reference_id` and `bank_reference_number`.Please check the documentation and provide values accordingly.
error_provider_error	Unexpected response received from underlying provider.
error_invalid_bank_reference_number	Original transaction bank reference number is invalid.
error_pending_original_transaction	Original transaction has not reached terminal state.
error_unsuccessful_original_transaction	Original transaction was not a success.
error_refund_already_processed	Refund already processed for the given transaction.
error_refund_already_initiated	Another refund has already been initiated for the given original transaction.
error_insufficient_balance	Refund cannot be processed due to insufficient balance. Contact [email protected].

Error_keys

Error keys serve as indicators to notify clients when a payment transaction encounters issues. These errors are unique to the payment collections. In a complex ecosystem like UPI, where multiple payment entities collaborate to facilitate a transaction, it's essential to pinpoint the cause of a transaction failure. Error keys play a crucial role in helping clients identify which specific entity within the UPI ecosystem contributed to the transaction's failure

Error key	Description
error_at_remitter_bank	The transaction failed due to an issue at the remitter's (end customer) bank. Please contact the remitter's bank. The common reasons for such failures are the payer account is frozen, technical issues at the bank, etc.
error_at_beneficiary_bank	The transaction failed due to an issue at the beneficiary bank.
error_at_payer_psp	The transaction failed due to an issue at payer psp.
error_at_payee_psp	The transaction failed due to payee psp.
error_at_npci	The transaction failed due to an issue at NPCI.