User Verification

This page gives you an overview of Decentro's user verification capabilities.

Decentro’s Verification Services help platforms instantly verify customer or business financial identities with accuracy and minimal friction. Using our APIs or dashboard, you can validate bank accounts, UPI VPAs, and even reverse-verify accounts — all in seconds and at scale.

Overview

Verification Services ensure that the person or business you’re transacting with truly owns the provided bank account or UPI ID. This protects your platform from fraud, improves success rates for payouts and collections, and streamlines your KYC or onboarding workflows.

User Verification Usecases

Verification Services power a range of fintech, lending, and marketplace scenarios. Common use cases include:

  • Customer Onboarding & KYC: validate user bank accounts or VPAs during registration to ensure correct linkage before activation. This minimizes payout failures and fraud risk at the source.
  • Loan & Credit Disbursement Verification: before disbursing funds to a borrower, confirm the loan is credited to the rightful account holder. Reduce fraudulent account usage and enhance compliance.
  • Merchant & Vendor Validation: verify vendor or merchant bank accounts at onboarding or periodically to prevent misdirected payments, invoice fraud, and settlement disputes.
  • UPI App or Wallet Account Linking: use VerifyPay to validate customer VPAs or bank accounts before linking them to your app or wallet for seamless UPI payments.

User Verification Flow

Decentro provides multiple verification options:

  • Validate Bank Account: This is the flow where the platform verifies a customer’s bank account using either a penny drop (₹1 test transfer), a pennyless (non-monetary verification), or a hybrid method, ensuring the account belongs to the intended user before any financial transaction takes place.
  • VerifyPay (UPI & Bank Account Verification): This is the flow where the platform validates a customer’s UPI ID (VPA) and the linked bank account by making a small verification payout. Once successful, the API returns the confirmed account holder’s name and mapped bank details.
  • Reverse Penny Drop/Penny Pull: This is the flow where the platform debits a nominal amount from a customer’s account (with explicit consent) to verify account ownership and confirm the linked bank details.
  • Bulk Verification: This is the flow where the platform performs large-scale verifications of bank accounts by uploading a CSV file or triggering API batch requests, enabling instant validation for thousands of records in a single operation.